Shopack prioritizes customer satisfaction and offers a 7-day return/exchange policy for orders. Eligible items for exchange include unused, sealed, wrong products, or defective items. Products cannot be returned due to color variations from monitor/lighting differences. Sale items can only be exchanged for wrong items with delivery charges applied. Damaged products can be reported within 6 working days for replacement and reimbursement of delivery costs with a receipt. To request an exchange or return, customers must contact customer service and provide their order number, reason for exchange/return, desired item for exchange, and a picture of the received product. Replacement charges of Rs. 190/- will apply. Visit our Return & Exchange Policy by clicking Here.
Customer Reviews
Just got my order. Very best quality and beautiful pens.with great grip aswell. Enjoyed shopping and will shop again.
They were better and prettier then expected,loved it!!
Beautiful pens with a smooth writing experience. Definitely recommended
Loved them. Add a vintage feel to writing
They are wonderful and are as it is shown in the picture the packaging is also very nice!
